Tickety Boo  Cakes Staffordshire

Tickety Boo Cakes

LUXURY WEDDING CAKES

Covid-19 Policy

Covid-19 Policy

LOVE IS NOT CANCELLED


Last updated 1st November 2021


For all couples affected by recent restrictions I will contact you personally.


Since March 2020 I have responded to the Government's announcements promptly and responsibly and have been in communication with all couples whose weddings falls within 3 months the Government updates.


With so many weddings having to be postponed, and the uncertainty as to what restrictions will continue to be in place, I know that this is a very worrying time for us all.


I hope the following will be helpful should you be considering the options going forward. Please remember if you are considering postponing your wedding please contact me as soon as possible.


Tickety Boo Cakes will work with you and make every effort to accommodate your change request. However, we cannot guarantee this and the following information may be helpful to you.


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Option 1 - Get married as planned


The Government has confirmed that you can get married on your booked date as planned. I will work with you and your venue to ensure that all Covid-19 guidelines are followed for creating and delivering your wedding cake.



Option 2 - Intimate wedding cermony


You are getting married on your booked date but due to Government restrictions you will now be having a more intimate wedding with a smaller number of guests. You can opt for a petite two tier wedding cake at a reduced price. Minimum charge for wedding cakes is £220. If you have already paid your balance in full and your amended order is less than your original booking you will receive a refund of the difference.



Option 3 - Postponement

(within 2 years of original wedding date)


Couples can opt to postpone their existing wedding cake booking to any available date up to 2 years from your original wedding date. You will not be charged any postponement, admin or price increase fees for moving your existing booking to a new date at the same venue. Once you have selected a new wedding date please email me so your booking can be amended. Postponements beyond the 2 year period will be subject to my new pricing structure.


Option 4 - Postponement & New Venue

(within 2 years of original wedding date)


Couples can opt to postpone their existing wedding cake booking and change the wedding venue to any available date up to 2 years from your original wedding date provided that the venue is within a 5 mile radius of the wedding venue stated on your original booking form and the new date is suitable for ourselves, otherwise it shall be treated as a cancellation.


Option 5 - Cancellation


Should you make the decision to no longer get married and wish to cancel your booking the cancellation terms and conditions on your booking form will apply.